Do I need to be good with technology?
No. If you can use WhatsApp, you can use this. The first time, we guide you step by step (schedule, prices, colours and logo), and if you get stuck, a real person on our team helps you.
Do I need a card?
Not to start. Sign up with your email and get 2 months free with everything included (Pro level). Add your card whenever you like from day 30; we don’t charge anything until day 60.
What happens after the 2 months?
We’ll remind you before it ends, by email and in your panel. If you stay, pick the plan that fits and add your card (you can do it from day 30): the first charge comes on day 60, never earlier. If you decide not to continue, we don’t charge you anything.
Do my clients need to download anything?
No: they book on your website. If they like, they can install it on their phone from the browser in two taps, no app store. On iPhone, notifications work once it’s added to the home screen.
Do you take a commission?
No, not per booking and not per payment. You pay your flat fee and that’s it. If you want to take card payments, you connect your own payment account (Stripe) and the money goes straight there: Stripe charges its usual fee, but we take nothing.
Can I take cash?
Yes. You don’t have to take payments online: sell the class pack at the studio (cash, card terminal or bank transfer), log it in your panel in a moment, and your client can book with it right away. Everything stays on record, however you get paid.
Is there a contract?
No. Pay monthly (or yearly, with two months free) and cancel anytime from your panel.
Is my data mine?
Yes, always. Download your clients, packs and bookings whenever you want. And since Corelia is open source, if you ever leave you can keep running it yourself with your data.
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What happens if I don’t pay when the trial ends?
Your studio switches to read-only: your site still shows your schedule, but online bookings and purchases are paused. Your panel stays open so you can download your data. We keep it for 150 days and email you before deleting it. If you pick a plan before then, everything works again just as you left it. And if a payment fails later on, you have 7 days to fix it before your studio switches to read-only.
Are there any limits?
Essential is designed for up to 100 active clients a month (people who book or buy that month). Pro and Multi-site have no client limit: only if your studio grows a lot (more than 1,000 active clients a month; on Multi-site, per location) will we talk to you about adjusting your plan. If you go over in a given month, we’ll let you know and suggest the plan that fits, but we never cut off bookings.
Can I use my own domain?
Yes, on Pro (during the trial too). You start at yourstudio.trycorelia.com and connect yourstudio.com whenever you’re ready. No domain yet? We’ll show you how to buy one in your own name (usually around $10–15 a year, paid separately).
Which email address do my clients get notifications from?
On Essential, from the platform’s address with your studio’s name. On Pro, from your own Gmail or your domain’s email, so replies come straight to you.
What if I have several locations?
The Multi-site plan is for you: up to 3 locations for $135 CAD/mo (+$25 CAD per extra location), one account per client, credits that work at every location, one panel for all of them and reports by location. We’ll help you get set up.
Is it GDPR compliant? Where are the servers?
Our servers are in the European Union. When you sign up you accept the data processing agreement (GDPR Art. 28), and your site includes legal pages with your details. Your studio’s site doesn’t need advertising cookies.
Which languages does it come in?
Your clients’ site and app are in English and Spanish. The admin panel and emails are in Spanish for now — tell us if you need them in English.
Does it work outside Spain? Which currency?
Yes. When you sign up you choose your country and time zone, and your schedule and reminders run on your local time. We show Corelia’s prices in your currency (switch it with the “Country & currency” selector). Your clients pay online in your studio’s currency (pesos, dollars, euros…) through your own Stripe account, and your site shows prices in your country’s format.
Open source or Cloud? What’s the difference?
It’s the same software. With Corelia Cloud we handle everything (servers, backups, updates and support) and you’re up and running in 2 minutes. The open-source version is free if you host and maintain it yourself (about $5–10 a month for the server); support comes from the community.
